How-To Surface

How to disable the touchscreen on your Surface device

If you’ve recently suffered from a broken screen on your Surface device, you might have come across some unfortunate side-effects. Depending on the severity of the crack, we could be talking about phantom taps, inaccurate touch response, or complete display failure.

This guide will help you if the display still works. Cracks can sometimes interfere with the digitizer layer, causing taps to be registered without user input. Disabling the touchscreen can solve these issues, at least until you get the screen replaced. Here’s how.

Step 1: Right click the Start Button on the taskbar, and select Device Manager.

Step 2: Expand Human Interface Devices, and right-click HID-compliant touch screen.

Step 3: Select Disable device in the pop-up menu.

Note: There may be multiple touch screen drivers under Human Interface Devices, repeat these steps for them too. Be careful not to disable any touch pad, touch pen, or any other touch drivers that are not explicitly touch screen drivers.

This is only a temporary fix, and you should take your Surface in for repairs or repair it DIY. Doing so should also cure the heartbreak. Good luck!


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